Terms of Service

About the service

TeamRise Fundraising provides online contribution pages for teams, schools, and community organizations. Square securely processes card payments. TeamRise is not a bank, card issuer, or tax adviser.

Contributions and fees

Before payment, the checkout shows the total contribution, the organization’s share, and the current TeamRise platform fee shown at checkout. Square’s payment-processing fees are separate and may reduce the organization’s payout. A contribution is not tax deductible unless the receiving organization separately confirms that it qualifies and provides the required documentation.

Your authorization

By selecting Contribute, you confirm that the information is accurate, you are authorized to use the payment method, and you approve the displayed charge and fee allocation. Users under 18 must have permission from a parent or guardian.

SMS/Text Messaging Terms

You may contact TeamRise Fundraising by calling or texting 609-680-9510. Text links open your regular messaging app and messages go directly to TeamRise customer support. Message frequency depends on your inquiry. Message and data rates may apply. Texting is optional and is not required to donate or participate. To stop a customer-service text conversation, tell us you do not wish to receive further replies. For help, contact Tom@TeamRiseFundraising.com. Automated fundraiser text reminders and website SMS enrollment are discontinued.

Use a phone number you are authorized to use. Wireless carriers are not liable for delayed or undelivered messages.

For information about how mobile and SMS consent information is handled, see our Privacy Policy.

Fundraiser responsibilities

Each organization is responsible for the accuracy of its name, goal, campaign description, eligibility, use of proceeds, and communications with supporters. Organizations must have authority to fundraise and connect the Square account they authorize.

Prohibited use

Do not use TeamRise for fraud, misleading campaigns, unlawful activity, unauthorized payment testing, infringement, harassment, or attempts to bypass access controls, fees, or security. Access may be limited when necessary to protect contributors, organizations, TeamRise, or Square.

Refunds and disputes

Refund requests are handled under the Refund Policy. Contact TeamRise or the fundraiser promptly before filing a payment dispute so we can investigate, but nothing in these terms limits rights provided by applicable law or your card issuer.

Service availability

We work to keep TeamRise reliable and secure, but availability is not guaranteed. The service may be changed, suspended, or corrected to address maintenance, security, payment-provider requirements, or legal obligations.

Responsibility

To the extent permitted by law, TeamRise is not responsible for an organization’s statements or use of funds, or for delays and interruptions caused by Square, financial institutions, networks, or events outside TeamRise’s reasonable control.

Changes and contact

We may update these terms as the service changes. Continued use after an update means the current terms apply. Questions can be directed through the Contact page.